A good group moderator should allow everyone to speak as long

as needed, so long as the session BEGINS on time.

Indicate whether the statement is true or false

F

Communication & Mass Media

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Karen is telling her friend Melanie about the recent layoffs at her office and her concern about

what will happen if sales don?t improve. Melanie responds by asking Karen if she is scared about the prospect of losing her job. This response was ________. A) inappropriate because it asked for personal information B) an appropriate method for checking how Karen felt C) a good way to clarify Karen?s conclusions D) being more descriptive of Karen?s experiences

Communication & Mass Media

Which of the following results from organizational romances?

a. enhanced environment b. increased goodwill c. development of negative attitudes d. poor work quality and absent ?mindedness

Communication & Mass Media