Karen is telling her friend Melanie about the recent layoffs at her office and her concern about
what will happen if sales don?t improve. Melanie responds by asking Karen if she is scared
about the prospect of losing her job.
This response was ________.
A) inappropriate because it asked for personal information
B) an appropriate method for checking how Karen felt
C) a good way to clarify Karen?s conclusions
D) being more descriptive of Karen?s experiences
B
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Brent has convinced himself that he is poor at math. When he registers for his required math class, he is convinced that he will earn a poor grade. As a result, he rarely studies, and receives a "D" in the class
This example most clearly demonstrates A) self-esteem. B) values. C) beliefs. D) self-fulfilling prophecy. E) communication apprehension.
Verbal communication and nonverbal communication are similar in all of the following respects EXCEPT:
A) ?both are symbolic. B) ?both are rule-guided. C) ?both may be unintentional or intentional. D) ?both are shaped by culture. E) ?both are perceived as equally believable.