Which of the following accounts is not considered a selling expense?

a. Sales Salaries; b. Insurance Expense; c. Advertising Expense;
d. Delivery Expense; e. Bank Credit Card Expense

B

Business

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Sheera Jewelry sends birthday greeting cards to each of its customers as a token of appreciation for shopping at its store. This exemplifies the customer relationship management (CRM) trend of__________

Fill in the blanks with correct word.

Business

The de-emphasis of long-term goal setting and talent development initiatives can, and often do, result in heightened organizational ______.

A. disagreement B. silo mentality C. short-term expectations D. conflict E. divergence

Business