Sheera Jewelry sends birthday greeting cards to each of its customers as a token of appreciation for shopping at its store. This exemplifies the customer relationship management (CRM) trend of__________

Fill in the blanks with correct word.

ANSWER: loyalty

This exemplifies the customer relationship management (CRM) trend of loyalty. CRM techniques focus on finding a firm's best customers, rewarding them for their loyalty, and thanking them for their business.

Business

You might also like to view...

The collection period is:

A) The time it takes to acquire and sell inventory B) The time from the sale of the product until funds are actually received C) The time creditors give to pay D) The time between ordering inventory and having a full inventory

Business

Explain whether the historical evidence supports the use of a normal model or a lognormal model

What will be an ideal response?

Business