Which of the following is typically the "richest" medium?

a. e-mail
b. video chat
c. face-to-face
d. text messaging

Answer: c

Communication & Mass Media

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Bob, an attorney at a private law firm, is defending a senator in a high-profile court case. A large number of people gathered in the courtroom to witness this landmark case

While presenting his arguments, Bob directed much of his attention on the members of the grand jury without isolating the judge or the crowd. What part of the audience did Bob focus on? a. Target b. Central c. Situational d. General

Communication & Mass Media

Burns and Stalker

A) The second principle of thermodynamics B) The Social Psychology of Organizations C) The Management of Innovation D) General System Theory E) The Fifth Discipline F) Developing Organizations: Diagnosis and Action G) The Social Psychology of Organizing H) The four "promises" of systems theory

Communication & Mass Media