GameCraft, Inc, employs four hundred workers at three locations in three states. Workers who lose their jobs with GameCrafthave a right to continued health-care coverage under the company's group plan unless they?
A) are fired for gross misconduct

B) are laid off for budgetary reasons.
C) have their hours decreased from full-time to part-time.
D) quit their jobs voluntarily.

A

Business

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The resource-based view of organizations suggest that a resource is more valuable when it is _____________.

Fill in the blank(s) with the appropriate word(s).

Business

The key to using customer service to develop long-term relationships is:

A) to provide services for free to all customers. B) to view service as a way of differentiating your product. C) to provide service only to loyal customers. D) to make sure that your service is similar to that provided by the competitors.

Business