A constituency with which a public relations professional attempts to establish beneficial relations is called a client

When you try to understand the speaker's frame of reference, and when the goal of your

listening is to help the speaker handle a problem, your listening is _________. Fill in the blanks with correct word

The first stage of a crisis is known as ________

A) the cleanup phase B) the point of no return C) the critical moment D) when things return to normal E) the warning stage