When you try to understand the speaker's frame of reference, and when the goal of your

listening is to help the speaker handle a problem, your listening is _________.

Fill in the blanks with correct word

empathic

Communication & Mass Media

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High-quality lines are often a permanent installation, with both the terminal for the line and the codec left in place

a. TRUE b. FALSE

Communication & Mass Media

Competent disputants must ______.

A. seek and consider creative solutions to problems B. know how to negotiate using mutual gains C. be knowledgeable about the law D. have positions clearly defined

Communication & Mass Media