If a firm wants to emphasize the future, including the behaviors and outcomes needed to develop the employee, and, in the process, achieve the firm's goals, what performance criteria should be used?

A) improvement potential
B) competencies
C) goal achievement
D) traits

Answer: A

Business

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A manufacturer seeking to maximize its sales should utilize _____ distribution

a. dual b. intensive c. selective d. exclusive

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________ reflects the ways in which customers become part of the process and the extent of their participation

Fill in the blanks with correct word

Business