________ reflects the ways in which customers become part of the process and the extent of their participation

The confidence interval formula for sample size is the same as the sample size formula for a mean

Indicate whether the statement is true or false

Which of the following statements about property and casualty insurance company operating results is (are) true?

I. An insurance company can have a combined ratio greater than 1 (or 100 percent) and still be required to pay income taxes. II. By all measures, the property and casualty insurance industry is highly profitable when compared to other industries. A) I only B) II only C) both I and II D) neither I nor II