Explain the three goals of informative speaking using a topic with which you are familiar as an illustration

Discuss how your informative speech would meet those goals by (1) identifying the organizational pattern you would use, (2) preparing a specific purpose statement on the topic, and (3) listing the key ideas you would examine based on your organizational pattern.
What will be an ideal response?

Three goals are: to impart knowledge, enhance understanding, or enable application.

Communication & Mass Media

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The TQM approach to management suggests that the most important factors relating to success involve great service and product, but limit employee involvement and training

Indicate whether the statement is true or false.

Communication & Mass Media

How do customers know whether the clothes they order from Lands’ End will fit?

a. Customers can try on the clothes in a Lands’ End store before ordering. b. The company sends representatives to your house to take your measurements. c. Customers create a 3-D model of themselves so they can virtually “try on” items. d. The company’s telephone operators use videoconferencing.

Communication & Mass Media