The TQM approach to management suggests that the most important factors relating to success involve great service and product, but limit employee involvement and training

If medical students learn about anatomy by watching a surgeon cut up a cadaver, they are learning through

A. comparison and contrast. B. explanation. C. demonstration. D. narration.

Gestures are different from many other nonverbal expressions in that they are accessible to conscious awareness; they can be explained, illustrated, and taught to outsiders.

Answer the following statement true (T) or false (F)