Which of the following would not encourage a positive response to your message?
A) Using positive and polite language
B) Understanding cultural differences
C) Being sensitive to organizational cultures
D) Establishing your credibility
E) Explaining why previous choices were poor choices
Answer: E
Explanation: E) Encourage a positive response to your persuasive messages by (1) using positive and polite language, (2) understanding and respecting cultural differences, (3) being sensitive to organizational cultures, and (4) taking steps to establish your credibility. However, take care not to inadvertently insult your readers by implying that they've made poor choices in the past and that you're here to save them from their misguided ways.
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