Frustration increases the probability of an aggressive response, but does not inevitably lead to such a response (e.g., Berkowitz, 1993). A number of situational factors work to accentuate frustration, further increasing the odds of aggression

For example, frustration is accentuated when we
a. are close to our intended goal.
b. expect the frustration.
c. perceive the frustrating act as unintentional.
d. perceive the frustrating act as random.

Answer: A