Source credibility refers to the speaker's pathos

Which of the following is NOT a situational feature that coupled with our cultural perspectives can lead to misinterpreting others' conflict behaviors?

a. ethnocentrism b. intercultural communication c. prejudice d. biased attributions

A few paragraphs in a news story or a few lines of copy in a piece of marketing material can help provide basic background information for your readers, but ______ can do more for them.

A. texting B. linking C. blogging D. writing