This is the most informal form of performance measurement
A) oral reports
B) written reports
C) statistical reports
D) personal observation
Answer: D
Explanation: Oral reports, statistical reports, and written reports all have specific formats and conventions that are required, making them formal types of performance measurement. For example, a statistical report must include statistical tables or graphs showing how the standard categories of data compare. Personal observations, on the other hand, can take on a variety of different forms and examine a variety of different characteristics and attributes of an organization, making "personal observation" the correct response.
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