AT&T wants to obtain additional rights to operate within the 700 MHz spectrum in the U.S. The Federal Communications Commission (FCC) has rules and regulations that govern wireless spectrum auction. The FCC is

Activities involved in building deeper understanding of existing consumers and what the product offerings mean to them would be a part of ________

A) customer acquisition process B) customer relationship management process C) customer prospecting process D) customer integrating management process E) customer equity process

________ are good for stable demand with no pronounced behavioral patterns

A) Longer-period moving averages B) Shorter-period moving averages C) Moving averages D) Weighted moving averages