Crosby, Deming, and Juran suggest achieving outstanding quality requires
A) quality leadership from senior management.
B) a customer focus.
C) continuous improvement based on rigorous analysis of processes.
D) all of the above.
D
Business
You might also like to view...
Exploratory research is often undertaken to help clearly define a problem
Indicate whether the statement is true or false
Business
_______ is the process of studying how to exploit a business's resources to achieve short-term and longterm marketplace success, deciding on a course of action to pursue, and flexibly updating it as learning occurs during implementation
a. Crafting market strategy b. Operational effectiveness c. Strategic positioning d. Strategy
Business