The general term for the processes by which people come to understand one another is social ____

We can form impressions of people we interact with rather quickly and effortlessly. We do this by engaging in an automatic analysis of our environments, based on

a. our past experiences and knowledge of the world. b. information provided by our parents. c. biological signals we receive from other people. d. rewards given to us by our friends.

Which of the following is NOT one of the common techniques for bringing about compliance?

a. the bandwagon technique b. the lowball technique c. the foot-in-the-door effect d. the door-in-the-face effect