Wellness programs help employees to ________
A) find alternative employment
B) deal with the symptoms of stress
C) deal with threats of workplace violence
D) help workers ignore stressful situations
Answer: B
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Tristan and Juliet, a newly married couple who intend to go to Egypt for their honeymoon, bought a Europe travel package on Jizo Inc, an online travel site
As they have never seen Europe or used the services of Jizo before, they were largely dependent on other customers' feedback and signals for service quality. Which of the following characteristics of service is highlighted in this instance? A) service intangibility B) service inseparability C) service variability D) service perishability E) service distinction
A market-penetration pricing policy should LEAST likely be used for a new product when ________
A) the market is highly price sensitive B) production and distribution costs fall as sales volume increases C) the product's quality and image support a high price D) a high price helps keep out the competition E) there are few or no competitors in the market