The ________ decision involves choosing between producing a component or a service internally and purchasing it externally

Customer delight is a function of three components: ______________, ______________, and _______________

a. Low levels of arousal, personality, high levels of reactance b. High levels of performance, arousal, positive affect. c. Low levels of determination, conspicuous consumption, high levels of arousal d. High levels of conspicuous consumption, reactance, satisfaction e. High levels of reactance, central processing, low levels of arousal

Data from want books, want slips, and competition shopping reports should be stored and accessed in a retail information system

Indicate whether the statement is true or false