When a business does not plan for productive client communication and customer service, that organization can expect:
A. As many problems to arise as in any other organization
B. Low expectations and many complaints
C. An average number of complaints about service
D. Good service from employees because people already know the importance of
customer service.
B
Communication & Mass Media
You might also like to view...
The frequency of a sound wave is perceived as:
a. pitch. b. velocity. c. loudness. d. wavelength.
Communication & Mass Media
______ is one of the fastest growing areas of the future of social media, which connects to devices like Alexa and Siri.
A. Ephemeral content B. Advocacy marketing C. Human interaction marketing D. Voice search
Communication & Mass Media