A field experiment uses the experimental, or scientific, method in an
actual work setting.
Indicate whether the statement is true or false
T
Business
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E-mail contracts are enforceable even if they don't meet traditional contract requirements
Indicate whether the statement is true or false
Business
What are the different dimensions of customer contact in service processes? Provide an example of a service that has high levels of customer contact and one that has very low levels of customer contact
What will be an ideal response?
Business