The balloons used for dialogue have a complex________ that viewers must learn to interpret

When Kelsey says, "How many of you have ever donated money to causes that support the homeless?" as she extends the palms of her hands toward the audience to invite a response. Kelsey's nonverbal communication serves what function?

A) regulating B) substituting C) repeating D) emphasizing

He defined the field of public relations with his definition of PR as the "conscious shaping of opinions and attitudes": _________________

Fill in the blank(s) with correct word