An agent who has been authorized to sell property and who in exchange for selling the
property below market value, secretly receives a payment from the buyer, has breached which of the following duties?
A) Duty to act within the scope of authority
B) Duty to act with reasonable care and skill
C) Fiduciary duty
D) All of the above
E) No duty has been breached
C
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An agent who knowingly misrepresents material information for the purpose of inducing a client to lapse, forfeit, change or surrender a life insurance policy or annuity has committed an illegal practice known as:
A. Concealment. B. Misrepresentation. C. Twisting. D. Fraud.
Which process is involved in monitoring an IT service and detecting when the performance drops below acceptable limits?
A. Service asset and configuration management B. Event management C. Service catalogue management D. Problem management