____________ a barrier to change that stems from people's risk aversion.
Fill in the blank(s) with the appropriate word(s).
Ans: vested interests in the status quo
Business
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Which of the following statements about preferred provider organizations (PPOs) is NOT true?
A) A PPO is typically a closed panel or a network with a primary care physician. B) PPOs charge for services on a fee-for-service basis. C) In-network care is offered at prearranged or negotiated rates. D) PPOs must offer complaint resolution procedures to the insured.
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Give an example of a survey question that would measure a customer's level of satisfaction
What will be an ideal response?
Business