Which of the following statements about preferred provider organizations (PPOs) is NOT true?

A) A PPO is typically a closed panel or a network with a primary care physician.
B) PPOs charge for services on a fee-for-service basis.
C) In-network care is offered at prearranged or negotiated rates.
D) PPOs must offer complaint resolution procedures to the insured.

Answer: A) A PPO is typically a closed panel or a network with a primary care physician.

Business

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