Which approach is the only conflict management strategy that resolves the problem, the only one that is viewed as win-win?
A) Forcing
B) Avoiding
C) Accommodating
D) Compromising
E) Collaborating
Answer: E
Explanation: A) Incorrect. This approach is very clearly win-lose and only temporarily solves problems. They usually come back with a vengeance.
B) Incorrect. This does not solve the problem. Ever.
C) Incorrect. This approach is a lose-win and does not permanently solve the problem, either.
D) Incorrect. In this approach, disputes may be solved, but problems often aren't. Also, it isn't a lose-lose, but is not quite a win-win either.
E) Correct. Problems (not just disputes) can be solved through a collaborative approach to problem solving.
You might also like to view...
Which of the following best captures the type of decisions that are made at the strategic marketing level?
a. Identify six strong market segments and pursue all equally. b. Develop a position statement that clearly illustrates the value proposition for the product and identify target markets accordingly. c. Quickly secure advertising spots in the journals with the highest readership. d. Decide to price the product using the cost-pricing method. e. Collect market research to identify key trade shows.
Spouse and Family Income
(a) Workers' Compensation (b) Major medical Protection (c) Unemployment insurance (d) Pension plans (e) Accidental Death & Dismemberment