Ryan and his friend Kari see each other and begin to have a conversation. Ryan notices that Kari is crying. Ryan asks, "What is wrong?" Kari replies, "Nothing." Knowing that Kari wouldn't just cry to cry, Ryan becomes concerned. What level of meaning was Ryan's question directed toward?

Karl is researching a speech on euthanasia. He knows that there are some excellent journal

articles on the subject, but his university?s small library doesn?t carry the journals in which the articles appear. Karl has only a few days until he must give the speech; what should he do? A) Karl should use interlibrary loan to see if he can locate the needed journal articles. B) Karl waited too late to start his research, so he?ll have to use something else instead of the journal articles. C) Karl should substitute Web site information for the journal articles, because material from the Web is more accurate and current than published journal articles. D) Karl should use a full-text database, like Lexis/Nexis, to attempt to locate complete texts of the journal articles.

During a team meeting, Ashley tried to emphasize the issues that most members had similar views to. Furthermore, she actively tried to avoid any point of discussion that could have led to disagreements among the members

Ashley attempted to find a common ground where the goals of each member overlapped. Which principle of conflict management is illustrated in this scenario? a) Focus on shared interest b) Separate the people from the problem c) Generate many options to solve problems d) Base decisions on objective criteria