During a team meeting, Ashley tried to emphasize the issues that most members had similar views to. Furthermore, she actively tried to avoid any point of discussion that could have led to disagreements among the members
Ashley attempted to find a common ground where the goals of each member overlapped.
Which principle of conflict management is illustrated in this scenario?
a) Focus on shared interest
b) Separate the people from the problem
c) Generate many options to solve problems
d) Base decisions on objective criteria
A
Communication & Mass Media