Ill-defined projects are typified by software development and new technology

A reduction in the amount of cash received from a customer for early payment is known as a sales discount

Indicate whether the statement is true or false

When you're planning a negative message, ________ in order to minimize the damage to business relationships and encourage acceptance of your message

A) analyze the situation carefully B) be direct at all times C) emphasize your needs and concerns D) quote the policies and regulations of your company E) avoid stating the bad news in the message