Discuss the three criteria that appear to be common among successful outsourcing
arrangements.
What will be an ideal response?
1. Commitment of time and effort - Firms must be committed to investing in quality control and training to keep
the outsourced activity competitive and efficient.
2. Treatment of partners as partners - Firms that treat outsourcing providers as partners take advantage of the
relationship to learn new things about products and process innovations.
3. Involvement of middle management - Middle managers play the role of bridging the outsourced activities with
the internal ones, and put additional outsourcing arrangements into place as opportunities arise.
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When a business accepts payment by credit cards or debit cards, a fee is paid to the card processor
Indicate whether the statement is true or false
Recall a classical ethical theory described in Chapter 5. Describe how you would follow that theory as you go about your day. Explain why this theory works well for you
What will be an ideal response?