The earliest and most primitive sense we use is

The “ownership” of a problem almost always belongs to

a. the person who is dissatisfied. b. the person to whom the complaint is directed. c. the person with the lowest amount of self-disclosure. d. the person with the greatest amount of passive aggressive behavior. e. the most assertive person.

Highly structured situations such as the police department or the fire service often call for the ________ style of leadership, while unstructured situations such as a group of five management trainees and a middle manager calls for the ____________style of leadership

A. telling, selling B. taskmaster, delegating C. delegating, selling D. telling, telling, E. autocratic, democratic