The “ownership” of a problem almost always belongs to
a. the person who is dissatisfied.
b. the person to whom the complaint is directed.
c. the person with the lowest amount of self-disclosure.
d. the person with the greatest amount of passive aggressive behavior.
e. the most assertive person.
Answer: a. the person who is dissatisfied.
Communication & Mass Media
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A word or phrase expressing a judgment of what is desirable or undesirable, right or wrong, good or bad is a(n) _______
a. belief b. value c. attitude d. behavior
Communication & Mass Media
Which of the following exemplifies the concept of polarization?
A. Kevin told his brother, "You're either with me or against me." B. Natalie believes that all men are created equal. C. Taylor gets mad every time her mother says, "Are you wearing THAT?" D. Jack resents being called a "blue-collar worker."
Communication & Mass Media