What three general means of persuasion were defined by the earliest theorists in classical times?

Which perspective described in your textbook considers the time, place, occasion, and size of your audience?

A. personal B. organizational C. practical D. situational

When addressing a grievance interview, which of the following is important?

A. Keeping information confidential B. Using mostly hearsay C. Recognizing that any situation can be worked out if the two people just sit down and discuss it. D. Avoiding forgiving anyone until he or she has adequately compensated you.