List four benefits that diversity adds to an organization, and define homogeneous and heterogeneous groups

What will be an ideal response?

Answer: Student answers should include four of the following advantages and should complement the definitions of homogeneous and heterogeneous as defined below.
Diversity can be a source of competitive in the global workplace and diverse groups tend to:
Be more productive
Create better ideas and solutions to problems
Engage in enhanced concentration
Be less susceptible to groupthink
See less turnover of staff and fewer sick days
Access a better expert/knowledge base when diverse
Understand diverse consumer behavior better for marketing purposes

Homogeneous groups—are made up of like-minded members who are similar in culture and/or co-culture.

Heterogeneous groups—have memberships that are diverse in culture and/or co-culture.

Communication & Mass Media

You might also like to view...

A primary feature of one of the classical theories is the establishment of ________ for every possible situation a worker will encounter

A) guidelines B) suggestions C) ideas D) rules

Communication & Mass Media

The actual group of people in the back of the room who have opinions and ideas all their own are known as what type of audience?

a. rhetorical audience b. literal audience c. responsive audience d. diverse audience

Communication & Mass Media