According to your textbook, you should always combine demographic audience analysis with ________ audience analysis.

Hyun-Ji is uncomfortable when she gives a speech to people she knows, but she does not mind

addressing a group of strangers. What type of anxiety does she experience? A. Trait B. Situational C. Dissimilarity D. Apprehensional

Which of the following is a guideline for making a public-relations speech?

A) State that the audience should remain neutral until they hear what a speaker has to say. B) Acknowledge that the company is doing nothing about any problems or objections. C) Emphasize the negative aspects of a policy or program, then spin it as if they are all positives. D) Impress that the company or organization has carefully worked through potential pitfalls and drawbacks.