Identify a true statement about the White House Office.
A. All of the White House staff members are also members of the president's official cabinet.
B. The White House Office consists of an informal group of unofficial advisers to the president.
C. The White House staff screens the questions, issues, and problems that people present to the president.
D. The White House Office excludes the staff of the president's spouse.
E. Of all the executive staff agencies, the White House Office has the least contact with the president.
Answer: C
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Which of the following is NOT true of informal channels of communication within organizations?
a. They always follow proper organizational channels to their intended recipients. b. They may originate with individuals not acting officially. c. Senders of such communications often try to avoid going through formal hierarchical (or other) channels. d. They are not “building blocks” to articulate official purposes, strategies, and tactics.