The cooperative style of conflict management focuses on the problem and not the people.

Public relations should lead marketing strategy because

A) PR practitioners are master communicators. B) PR practitioners do market research. C) PR practitioners deal with multiple stakeholders. D) PR practitioners create more effective sales literature. E) PR practitioners have been trained in ethics.

A disadvantage to using statistics is that they

a) show changes over time b) are hard to find in sources c) present only a partial picture of your subject d) can make you sound cold and impersonal