A(n) ________ is a transitional phrase that connects a statement of features with a statement of benefits

Outstanding leaders combine good ______________ and effective _______________ to formulate and implement strategies that produce results and sustainable competitive advantage.

A) interpersonal processes & vision creation B) encouragement of the heart & communication processes C) personal development & business strategies D) strategic substance & interpersonal processes

________ is a set of moral principles or values that governs the conduct of an individual or a group

A) Rationality B) Evolution C) Ethics D) Reason