Outstanding leaders combine good ______________ and effective _______________ to formulate and implement strategies that produce results and sustainable competitive advantage.

A) interpersonal processes & vision creation
B) encouragement of the heart & communication processes
C) personal development & business strategies
D) strategic substance & interpersonal processes

Answer: D) strategic substance & interpersonal processes

Business

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Which of the following statements best defines why an applicant would want to backdate an insurance application?

A) To take advantage of higher interest rates in place at the earlier date B) To have the policy's premium based on the insured's age at the earlier date C) To create a larger cash value upon policy issue D) To move the policy issue date ahead of a disqualifying event, such as a diagnosis of a terminal disease"

Business

The key lesson in Chapter 12's opening scenario on President Barack Obama is that social media can be an important tool in affecting legislation on Capitol Hill

Indicate whether the statement is true or false

Business