Conflict is most difficult to resolve when it concerns:

a. Goals or purposes
b. Facts or data
c. Processes or methods
d. Values or beliefs

d. Values or beliefs

Communication & Mass Media

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The pattern of residues is used when you use your last main point to cover the supporting materials

you could not fit into the organizational pattern you chose. Indicate whether the statement is true or false

Communication & Mass Media

Furniture Mart participates in an exhibition. Once the sales team starts smiling and welcoming passersby, they notice the number of people who visit their booth starts to increase. Which nonverbal message did the sales team utilize?

a. Facial expression b. Eye contact c. Body movement d. Physical appearance

Communication & Mass Media