The ending cash balance for March is ________. (See Table 4.3)

Tone of voice can be a clue to identifying a customer's communication style

Indicate whether the statement is true or false

The difference between job enrichment and job enlargement is that:

A) enlarged jobs involve vertical expansion, while enriched jobs involve horizontal expansion. B) enriched jobs enable an employee to do a number of boring jobs instead of just one. C) job enlargement is more psychologically satisfying than job enrichment. D) job enrichment is suitable for all employees, whereas job enlargement is not. E) enriched jobs involve vertical expansion, while enlarged jobs involve horizontal expansion.