Describe how the idea of the "looking-glass self" affects the development of our self-concept.

Impersonal communication differs from interpersonal communication in that it treats people

as objects rather than unique individuals. Indicate whether the statement is true or false

Which of the following items is an aspect of speaker credibility based on listener perceptions about your level of enthusiasm and commitment?

a) Competence b) Character c) Capability d) Caring e) Charisma