The largest category of online advertising is:

Gina was frustrated when her credit card company sold its customer list to a telemarketing firm. She was not happy that her personal information was released and felt it violated her __________.

a. losses b. identity c. privacy d. actualization

When planning a marketing or sales message, which is the first step of the process?

A) Identifying the product or service to sell B) Analyzing the competition C) Identifying key selling points D) Assessing audience needs E) Anticipating objections