In the emulation stage of a vertical trend, an original design is modified and then sold by fine department stores
Indicate whether the statement is true or false
True
Business
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__________refers to the follow-up activities that a service firm might engage in after a customer transaction
Fill in the blanks with correct word.
Business
What is the relation between the customer retention (CR) and average customer life (N)?
A) CR=1/N B) CR=1+(1/N) C) CR=N/2 D) CR=(N-1)/2 E) CR= 1-(1/N)
Business