Marketing managers rely on customer databases for effective implementation of the market penetration strategy

Indicate whether the statement is true or false
a. True
b. False

ANSWER: True

A firm using the market penetration alternative would try to increase market share among existing customers. Customer databases would help managers implement this strategy.

Business

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________ planning is the process of deciding what positions the firm will have to fill, and how to fill them

A) Workforce B) Selection C) Recruitment D) Replacement

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The vital issue for entrepreneurs is not avoiding failure but minimizing the cost of a possible failure

a. True b. False Indicate whether the statement is true or false

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