Disability insurance is purchased to replace lost income

Which of the following is the BEST description of a centralized Service Desk?

A. The desk is co-located within or physically close to the user community it serves B. The desk uses technology and other support tools to give the impression that multiple desk locations are in one place C. The desk provides 24 hour global support D. There is a single desk in one location serving the whole organization

Zara sources basic products such as white t-shirts from low cost countries because demand is predictable. For trendy products for which demand is unpredictable, Zara sources from company-owned higher cost factories in Europe

For the predictable demand, Zara strives for ________ and for the unpredictable demand, Zara hopes to achieve ________. A) social responsibility, quality B) flexibility, social responsibility C) efficiency, flexibility D) quality, efficiency