What key elements are important in empathic listening?
What will be an ideal response?
It is important to attend to the speaker, try to feel what he/she feels, and not be
too quick to offer responses.
Communication & Mass Media
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When the author says that language should be appropriate in order to be effective, she means you should
a. consider the situation, the cultural environment, and your relationship with the other person. b. adhere to correct grammar rules most of the time. c. use language that creates a friendly and positive atmosphere. d. avoid language that deliberately deceives others.
Communication & Mass Media
Rather than target specific groups of buyers, successful catalogs aim for the widest possible market
Indicate whether the statement is true or false
Communication & Mass Media