When the author says that language should be appropriate in order to be effective, she means you should
a. consider the situation, the cultural environment, and your relationship with the other person.
b. adhere to correct grammar rules most of the time.
c. use language that creates a friendly and positive atmosphere.
d. avoid language that deliberately deceives others.
Answer: a
Communication & Mass Media
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________ is/are the system or learned patterns of knowledge, beliefs, values, attitudes, norms, and behaviors that people share
a. Mores b. Culture c. Diversity d. Ethnocentrism
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